Your Privacy Matters at 7c77u

This Privacy Policy ("Policy") describes how 7c77u ("we", "us", "our", or "the Platform"), operating the website at https://7c77u.io, collects, uses, stores, shares, and protects the personal information of individuals ("you", "your", or "the Player") who access or use our online cricket betting and casino services.

7c77u is committed to handling your personal data with the highest standards of care and transparency. This Policy is written in plain, accessible English so that every player on our platform — including those based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh — can clearly understand their data rights and how we fulfil our obligations as a responsible data custodian.

By registering an account with 7c77u, making a deposit, or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the data practices described herein. If you do not agree with any part of this Policy, you should not use the platform.

This Policy forms part of our overall Terms & Conditions. It should be read alongside our Terms & Conditions and Responsible Gaming Policy. Where this Policy conflicts with those documents on a data-related matter, this Policy takes precedence.

We review and update this Policy periodically to reflect changes in our data practices, technology, or applicable law. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to revisit this page from time to time to stay informed.

7c77u collects several categories of personal information in the course of providing our services. The categories below describe the types of data we may hold about registered players:

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information (beyond responsible gaming disclosures made voluntarily by the player), or biometric data unless this is specifically required for a mandated verification process and you have been clearly informed in advance.

7c77u collects personal data through a variety of channels, all of which are described transparently below:

• Direct provision: When you register an account, complete identity verification, submit a support request, or respond to a promotional survey, you directly provide us with personal information. You are always informed at the point of collection about what data is being requested and why.
• Automated collection: When you browse or use the 7c77u platform, we automatically collect certain technical data about your device, connection, and behaviour using cookies, server logs, and analytics tools. See Section 7 for full details on our cookie practices.
• Payment processors: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a supported Bangladesh bank, the payment processor shares transaction confirmation data (amount, timestamp, reference number) with 7c77u to update your account balance. We do not receive your full mobile banking PIN or bank login credentials through this channel.
• Third-party verification services: Where we use independent identity verification or age verification services to satisfy KYC requirements, those services may share verification outcomes and associated identity data with 7c77u in a secure, structured format.
• Publicly available sources: In limited fraud-investigation contexts, we may cross-reference publicly available information (such as published court records or sanctions lists) against account data to fulfil our AML obligations.

7c77u uses the personal data we collect for the following clearly defined purposes:

• Account management: Creating, maintaining, verifying, and — where requested — closing your 7c77u account. This includes communicating with you about account-related matters such as verification requests, password resets, and security alerts.
• Service delivery: Enabling you to access and enjoy our cricket betting, slots, live casino, and other gaming products. This includes processing wagers, calculating winnings, applying bonuses, and maintaining your account balance in Bangladeshi Taka (৳).
• Payment processing: Facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and other supported payment channels. Financial data is shared with the relevant payment processor solely to execute the requested transaction.
• Identity and age verification: Confirming that you meet our minimum age requirement of 21 years and that the identity information provided during registration is accurate and genuine. This may involve sharing your identity data with a third-party verification service.
• Fraud prevention and AML compliance: Monitoring transactions and account activity for indicators of fraud, money laundering, account takeover, or other prohibited activities. Where suspicious activity is detected, we are obligated to investigate and may be required to report findings to relevant authorities.
• Responsible gaming: Monitoring player activity patterns to identify indicators of problem gambling behaviour. Where such indicators are present, we may reach out to offer responsible gaming support, apply voluntary limits you have set, or — in serious cases — refer the matter to our responsible gaming team for intervention.
• Customer support: Responding to your enquiries, resolving disputes, and processing complaints. Support communications are recorded and retained for quality assurance and audit purposes.
• Platform improvement: Analysing aggregated usage data to improve game selection, page performance, deposit/withdrawal flows, and the overall user experience on the 7c77u platform for our Bangladesh audience.
• Marketing communications: Sending you information about 7c77u promotions, seasonal bonuses (such as Eid or BPL season offers), and new game launches — but only where you have given clear, explicit consent to receive such communications. You may withdraw this consent at any time.
• Legal compliance: Fulfilling our obligations under applicable international law, including responding to lawful requests from regulatory authorities, courts, or law enforcement agencies.

7c77u processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between you and 7c77u — including account creation, game access, payment processing, and customer support — is carried out on the basis of contractual necessity. Without this processing, we would be unable to provide the service.
• Legitimate interests: Processing carried out to pursue our legitimate business interests, where those interests are not overridden by your data rights. This includes fraud prevention, platform security monitoring, internal analytics, and responsible gaming oversight.
• Legal obligation: Processing required to comply with applicable legal obligations, including anti-money laundering regulations, age verification mandates, and responses to lawful requests from competent authorities.
• Consent: Processing carried out based on your freely given, specific, and informed consent. This applies primarily to marketing communications. Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

7c77u does not sell, rent, or commercially transfer your personal data to third parties. We share data only in the limited circumstances described below, and always subject to appropriate contractual and technical safeguards:

• Payment processors: We share the minimum necessary financial data with bKash, Nagad, Rocket, Upay, and supported Bangladesh banks to execute your requested deposit or withdrawal transactions. Each payment processor operates under their own privacy policy and security standards.
• Game providers: To deliver games supplied by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified providers, limited technical data (such as session tokens and game round identifiers) is exchanged between 7c77u and the provider's game servers. No identity or financial data is shared with game providers beyond what is necessary for game session management.
• Identity verification services: Where third-party KYC or age verification services are used, identity data provided during the verification process is shared with those services under data processing agreements that restrict further use of that data.
• Fraud prevention and AML services: We may use third-party fraud detection and anti-money laundering screening tools that process certain account and transaction data on our behalf. These providers act as data processors and are contractually bound to process data only on our documented instructions.
• Legal and regulatory disclosures: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally compelled to do so, or where disclosure is necessary to protect the rights, property, or safety of 7c77u, our players, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will provide notice of any such transfer that materially affects your rights under this Policy.

All third parties with whom 7c77u shares personal data are required to implement appropriate technical and organisational security measures and to process data only for the purposes for which it was shared. We do not permit our third-party service providers to use your data for their own independent purposes.

7c77u uses cookies and similar tracking technologies to operate the platform, enhance your experience, and collect the analytics data described in this Policy. The following types of cookies may be set when you visit 7c77u.io:

• Strictly necessary cookies: These cookies are essential for the platform to function correctly. They manage your login session, maintain your account balance display, and enable core features such as the betting slip and deposit flow. These cookies cannot be disabled without breaking the platform's core functionality.
• Performance and analytics cookies: These cookies collect anonymised or pseudonymised data about how players interact with the platform — which pages are visited most frequently, how long sessions last, and where users encounter errors. This data is used exclusively to improve platform performance and user experience.
• Functional cookies: These cookies remember your preferences (such as your preferred language setting, if applicable) so that you do not need to re-enter them on each visit.
• Marketing and targeting cookies: Where you have consented to receiving marketing communications, these cookies help us deliver promotions that are relevant to your interests based on your activity on the platform. You can withdraw consent for marketing cookies at any time through your account preferences.

Most web browsers allow you to manage cookie settings directly. You may set your browser to refuse all cookies or to alert you when cookies are being set. Please note that disabling strictly necessary cookies may impair your ability to use the 7c77u platform. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

7c77u retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention guidelines apply:

• Active account data: Personal data associated with an active 7c77u account is retained for the lifetime of the account plus a minimum period of five (5) years following account closure. This retention period reflects our AML and financial record-keeping obligations.
• Identity verification documents: Copies of identity documents (NID, passport) submitted during KYC verification are retained for a minimum of five (5) years from the date of submission or the date of account closure, whichever is later.
• Transaction records: All deposit and withdrawal records, including amounts, timestamps, and payment method identifiers, are retained for a minimum of five (5) years for audit and financial compliance purposes.
• Support communications: Customer support transcripts, emails, and complaint records are retained for three (3) years from the date of the interaction.
• Marketing consent records: Records of your consent to receive marketing communications — including the date, time, and method of consent — are retained for the duration of your account plus three (3) years, to defend against potential disputes regarding unsolicited communications.
• Technical and analytics data: Anonymised or aggregated analytics data may be retained indefinitely, as it no longer constitutes personal data once anonymisation is complete.

Upon expiry of the applicable retention period, personal data is securely deleted from our systems or rendered permanently anonymous. Where deletion is not immediately practicable (for example, due to backup schedules), data is quarantined and protected until deletion is complete.

7c77u implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:

• Encryption in transit: All data exchanged between your browser or mobile device and our servers is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to login sessions, payment flows, and all API communications.
• Encryption at rest: Personal and financial data stored in our databases is encrypted using AES-256 encryption. Encryption keys are managed using a separate key management system with strict access controls.
• Access controls: Access to systems containing personal data is restricted to authorised 7c77u personnel on a documented need-to-know basis. All access is logged, monitored, and reviewed periodically.
• Password security: Player passwords are stored using one-way cryptographic hashing algorithms. We do not store your password in plain text at any point — not in our databases, logs, or support systems.
• Fraud monitoring: Real-time automated monitoring systems scan for suspicious account activity, unusual login patterns, and irregular transaction behaviour. Alerts are reviewed by our security team and acted upon promptly.
• Penetration testing: Our platform undergoes periodic independent security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: 7c77u maintains a documented data breach response plan. In the event of a confirmed breach affecting your personal data, we will notify you and the relevant authorities within the timeframes required by applicable law.

While we apply rigorous security standards, no online platform can guarantee absolute security. You also play an important role in protecting your data — please use a strong, unique password for your 7c77u account and never share your login credentials with anyone.

As a player registered with 7c77u, you hold meaningful rights over your personal data. These rights can be exercised by contacting our support team at [email protected] (plain text — not a clickable link). We will respond to all data rights requests within 30 days of receipt. The rights available to you are as follows:

• Right to access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being used. We will provide this in a structured, commonly used format upon verified request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details such as name and contact information, you may also update many fields directly within your account settings.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where you object to processing and there is no overriding legitimate interest. Please note that erasure requests may be declined where retention is required by law — for example, AML record-keeping obligations.
• Right to restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of data we hold, or while we assess an objection you have raised to a particular processing activity.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format, and to request that it be transmitted directly to another data controller where technically feasible.
• Right to object: You have the right to object to processing of your personal data where that processing is based on legitimate interests. Upon receipt of an objection, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or unless the processing is required for the establishment, exercise, or defence of legal claims.
• Right to withdraw consent: Where processing is based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.
• Right to lodge a complaint: If you believe that 7c77u has not handled your personal data in accordance with this Policy or applicable law, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Rights Request". We may ask you to verify your identity before processing your request to ensure that personal data is not disclosed to or amended by an unauthorised party.

The 7c77u platform is strictly for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is a mandatory step in our account registration process, and all new accounts are subject to identity checks designed to confirm that the player meets our minimum age requirement.

If we become aware — through our own verification processes, a report from a third party, or any other means — that an account has been registered by an individual under the age of 21, we will immediately suspend the account, reverse any pending transactions, and permanently delete all personal data associated with that account as soon as our legal obligations permit. Any winnings accrued on an underage account will be voided.

If you believe that a minor has registered an account with 7c77u, please report this immediately by contacting our support team at [email protected]. We treat such reports as high priority and will investigate promptly. Parents and guardians are encouraged to make use of internet filtering software to prevent access to gambling platforms by minors in their household.

7c77u operates on an international basis. Your personal data may be processed on servers or by service providers located outside Bangladesh. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to the same standard described in this Policy.

Appropriate safeguards for international transfers may include:

• Standard contractual clauses approved by relevant data protection authorities, which impose binding data protection obligations on the recipient.
• Data processing agreements with third-party service providers that include explicit requirements regarding data security, purpose limitation, and the rights of data subjects.
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection under applicable international standards.

By using the 7c77u platform, you acknowledge that your personal data may be transferred to and processed in countries outside Bangladesh. We take reasonable steps to ensure that any such transfer is carried out securely and in accordance with the commitments made in this Policy.

7c77u reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or the legal and regulatory environment in which we operate. When material changes are made to this Policy, we will provide notice to registered players via the email address associated with their account and/or by displaying a prominent notice on the platform.

The updated Policy will take effect on the date specified in the notice. Your continued use of the 7c77u platform after the effective date constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should cease using the platform and may request account closure by contacting our support team.

The current version of this Privacy Policy is always available at https://7c77u.io/privacy-policy. We recommend reviewing this page periodically — particularly before making significant account changes such as updating your payment methods or submitting new identity documents.

Policy version: 2.1.0  |  Effective date: January 2026  |  Language: English (en-BD)  |  © 2026 7c77u. All rights reserved.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 7c77u has handled your personal information, our Data Support team is available 24 hours a day, 7 days a week.

Contact: [email protected] (plain text — not a clickable link; please copy this address into your email client manually)

When contacting us about a data rights matter, please include the following information to help us process your request efficiently:

• Your full name and registered email address.
• A clear description of your request or concern (e.g., "I would like a copy of my personal data" or "I would like to object to marketing processing").
• The subject line: "Data Rights Request" or "Privacy Complaint", as applicable.

We aim to acknowledge all privacy-related enquiries within 4 hours (Bangladesh Standard Time, UTC+6) and to provide a substantive response within 30 days of receiving a verified request. For complex requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to the relevant supervisory authority or to seek independent legal advice regarding your data protection rights.